DICK’S Sporting Goods App Reviews

This app consistently fails to record my mileage, therefore my points don’t get recorded. Extremely annoying to have to always reset my app for it to work. Not reliable.

The Dicks app is unpredictable. It syncs some days with the apple watch and not others. Totally random and frustrating.

The Dicks app has quit working again. The last time my Fitbit synced with the Dicks app was on 3/17/18. I have tried unpairing devices, uninstalling the app and still haven't had any success. I'm going to have to redeem my points soon and I wonder if it will let me. So far the support for the app is non existent.

"Ever since Fitbit updated their app to "change app icon" it seems that this app cant find my Fitbit and I get stuck at the Manage Trackers screen. Its blank and the only thing I can do is cancel or read the info." I'm having this issue....

If It would sync to my Fitbit and count my steps it would be a great app.

Not able to log in with my already existing scorecard. Or at least its not intuitive how.

Does not allow me to sign in after putting all the correct criteria multiple time. It needs to be fixed as soon as possible

I have not had much success in getting my Fitbit to stay connected to this app. Emailing CS does not benefit much and talking to someone is even worse. They published an app without having anyone who knows how it works.

The Move part of the app does not sync reliably with my source devices. Other than that its great for tracking points and redeeming rewards.

This app is very slow. It does not sync all of my steps or it sometimes does not sync my steps at all on "MOVE". So therefore, I may be missing out on the rewards that I should have earned in the past. Use the actual website if you want to purchase anything.

Ive tried everything including contacting customer service. Thanks for getting my hopes up for nothing!

I love the idea to get rewarded if you get 10k steps each day, makes you motivated to stay active. Though, it seems that I would only receive my +3 points once per 2 days. This makes me want to achieve my 10k goal every other day. I dont like that I have log in my steps before the day ends. Also, it seems Dicks servers are in the east coast, so people in the west coast have to log their steps before 9PM. Any steps recorded after that gets ignored. Ever since Fitbit updated their app to "change app icon" it seems that this app cant find my Fitbit and I get stuck at the Manage Trackers screen. Its blank and the only thing I can do is cancel or read the info. At least I finally got my first $10 reward, but most of the points came from Christmas shopping and not from my activity.

The MOVE stops syncing without warning! Why bother with 10K daily or the present "Fall/October Challenge" when the app wont keep up? This app is a waste of time.

But usually there is an issue of some sort. The MOVE part that is supposed to sync with my Fitbit hardly ever works. I never have a flawless experience.

Its great if you dont have your score card handy but if you want to earn 3 points and track steps and do the challenges forget it! It glitches so bad and does not sync! Fix this youre a multi million dollar company shouldnt have this problem

Will not sync automatically. I have to open the app and use the "Fix It" option everytime to force a sync. If you go through a day without "Fix It", you lose out on steps. Very poor app that doesnt work as intended.

Can not sync Fitbit app data to Dicks Move portion of app. Does not let you log back in nor give you a way to retrieve a lost password. Went from 5 stars before August 1, 2016 to 1 star after version 3.1. Do not download!

On the rare occasion it works correctly, Move is great idea. It encourages people to get up and get the blood flowing and stop the ever prevalent lethargy that is plaguing our nation. Again, that is on the rare occasion it works right. When it does actually connect, it doesnt sync well enough to count all steps and when it wont connect, it counts nothing. A few days later when it will connect, forget about getting credit for those steps. Seeing as it gets is data directly from the Apple Heath app in my case, I am lost as to why it cant seem to sync all steps taken. I have always had good experiences with Dicks Sporting Goods and have had a Scorecard since I was in high school in 1998. The app does what it needs to keep Scorecard points info and Ive used it to buy a few things. Move is amazingly problematic, especially since it is run by the largest sporting goods retailer in the country if not on the planet. The Move bonus points and challenges are great but if you dont seem to want your app to work when you put out a new promo challenge, which it seems like now as well as during the Olympics, then stop with challenges. We will gladly take our 3 bonus points and wait for months to get a reward from it as opposed to constant frustration from chasing $20.

Its pretty bad when you make people hate your app so bad, that they take time from their busy day to login to the Apple App Store and write bad reviews. This app is even worse. It is a cyber joke. Just in time for Halloween. Full of tricks and everything else but smooth functioning perfection. This app sets the performance bar very low, and fails to meet it every time. When it does decide to work, it hovers between slow and stuck. Absolutely disgusted with this app. Makes me not want to return to the store.

This has got to be the worst app ever made. I die a little every time I attempt to swipe left to right to go back the previous page. Get with the times Dick.s